At Namma Prints, we ensure that your custom-printed products are delivered safely and on time. This Shipping Policy explains how we handle processing, packing, dispatch, and delivery of your orders.
1. Order Processing Time
- All orders are processed after payment confirmation.
- Standard production time for customized printing items is typically 1–3 business days, depending on product type and quantity.
- During high-demand periods or bulk orders, production time may extend.
- You will be notified if delays occur due to technical or material availability issues.
2. Shipping & Delivery Time
- Once your order is printed and packed, it is handed over to our trusted courier partners.
- Estimated delivery time varies by location:
- Within Bengaluru: 1–3 business days
- Within Karnataka: 2–5 business days
- Rest of India: 4–7 business days
- Delivery timelines may vary due to courier delays, weather, or festivals.
3. Shipping Charges
- Shipping charges depend on:
- Delivery location
- Product weight and size
- Courier service rates
- Shipping fees will be visible at checkout before final payment.
4. Order Tracking
- Once shipped, a tracking ID will be shared via SMS or email.
- You can use this tracking number to monitor your order’s delivery status.
5. Incorrect or Incomplete Address
- Customers are responsible for providing accurate delivery details.
- Namma Prints is not responsible for delays, non-delivery, or extra charges caused by:
- Incorrect address
- Incomplete address
- Wrong contact number
- If the package is returned due to incorrect address, reshipping charges will apply.
6. Delivery Attempts
- Courier partners will attempt delivery 1–3 times depending on their policy.
- If the customer is unavailable, the order may be sent back to us.
- Re-dispatching will require additional shipping charges.
7. Damaged or Open Package on Delivery
If your package arrives damaged, open, or tampered with:
- Take clear photos/videos of the package before opening.
- Notify us within 24 hours of delivery.
- Share the evidence for verification.
We will assist with replacements based on our Return & Refund Policy.
8. International Shipping
- Currently, Namma Prints does not offer international shipping.
- We serve customers within India only.
9. Delays Beyond Our Control
Namma Prints is not liable for delays caused by:
- Courier service disruptions
- Weather conditions
- Public holidays or strikes
- Natural disasters
- Government restrictions
However, we will assist you in tracking your package and provide updates whenever possible.
10. Contact Us
For any shipping-related questions, reach out to us at:
📞 +91 90660 24999
📧 info@nammaprints.com
📍 Bengaluru, India